SUPPORT

Questions Answered Quickly

1.What systems does REKDOM WU550 label printer compatible?

Answer

Wiresless Printing from ( via Wi-Fi/WPS ): 

Windows (7 and newer)   

Mac (10.9 and newer)

Linux                                                                                                                                                                                  

Android,iPhone,iPad Connect with "Elabel" App )   


USB Wired Printing from     

Windows (7 and newer)    

Mac (10.9 and newer)

Linux     


Useful Reminder:

- WU550 not compatible with Chromebook at present.

- "Elabel" App is a label edit software. It can meet a variety of printing needs, whether for household or commercial usage.




2. Can I print with bluetooth?

Answer

Please note WU550 requires Wi-Fi/WPS wireless connection or USB wired connection.

3.What platforms does REKDOM WU550 work with?

Answer

REKDOM WU550 works like a regular printer and it will show "WU550 printer" in your computer after installed the 

wireless driver software. It printing anything you send to it, just make sure that the loaded label, label page and printer 

settings are all the same size.

Note: If a platform is not listed here, it doesn't mean it won't work with REKDOM. If you can get a 4 x 6’’labe

from this platform, it will work with REKDOM.

Our supported:

.  Amazon

·  Etsy

·  PayPal

·  eBay

.  Shopify

.  Pirateship

·  ShipStation

·  Shippo

·  ShippingEasy

·  Poshmark

.  Facebook

·  EasyShip

......


4.Does REKDOM WU550 compatible with my label?

Answer

               

WU550 printer works with direct thermal labels and prints labels in width (1.5'' to 4.25'') and in height (1'' to 9.84''). 

Ideal for 4''x6''/4''x4''/4''x2''/4''x1''/3x3''/3''x2''/2.25''x1.25''/2x1'' labels.


1.Installing REKDOM WU550 on Windows via USB wired connection

Answer

Pls check below setup video for a quick start:

Step 1:

Pls ensure the printer is OFF.

Plug the power cord into the power adapter. 

Plug the power adapter into the power interface on the back of the printer. Plug the other end of the power cord into a power outlet. 

Connect the USB cable to your printer and plug the other end into your computer's USB port.

Step 2:

Load your labels from printer back and turn the power ON, the printer will detect the label automatically.
Note: 
The label paper which will print need facing the ceiling.

Step 3:

Insert the USB disk in the computer ->Windows->Double click “REKDOMWU550PrinterWindowsDriver.exe” driver software (same driver with Wi-Fi version) and click “Install” -> but choose Usb install and follow the prompt to finish the installation.


After installation, pls go to Start menu->Settings->Devices->Printers and scanners->You will see the “WU550 printer".

To verify your REKDOM WU550 was installed properly, go to “WU550 printer" ->Manage ->Printer Properties ->click “Print Test Page”. If you can print it, the driver software was installed correctly. You can also print a 4x6” sample label from our USB disk to verify.







2.Installing REKDOM WU550 on Mac via USB wired connection

Answer

Pls check below install video for a quick start:

Step 1:

Pls ensure the printer is off. 

Plug the power cord into the power adapter. 

Plug the power adapter into the power interface on the back of the printer. Plug the other end of the power cord into a power outlet. 

Connect the USB cable to your printer and plug the other end into your computer's USB port.

Step 2:

Load your labels from printer back and turn the power on, the printer will detect the label automatically.
Note: 
The label paper which will print need facing the ceiling.

Step 3:

Insert the USB disk in the computer -> Mac ->Double click” REKDOM_WU550Printer_MacDriver.pkg “driver software (same driver with 

Wi-Fi version) and click “Continue”->click “Install” and follow the prompt to finish the installation.

After installation, pls go to your Mac's settings->click “ Printers and Scanners” ->pls click “+” and select “WU550 Printer" and click 

“Add”, and the WU550 Printer will be added.


To verify your Labelrange was installed properly, Enter 127.0.0.1:631 on your browser->click “Printers” ->click WU550 Printer from Queue Name, Select “Print Test Page” from Maintenance. If you can print it, the driver software was installed correctly. You can also print a 4x6” sample label from our USB disk to verify.






3.Installing REKDOM WU550 on Linux via USB wired connection

Answer

Pls always download the latest linux software from our website for the best result.

If our linux drivers not compatible with your system, contact customer support, thanks



1.Installing REKDOM WU550 on Windows via Wi-Fi/WPS

Answer

Please check below setup video for a quick start:

For detailed instructions, please refer to the User's Manual.

Useful Reminder:

- Pls make sure the labels are properly loaded, with the printing side facing up (towards the ceiling).

- Ensure the printer is ON before connecting to Wi-Fi. We recommend customers use Mehod ONE ( by using the Wi-Fi password) to connect to Wi-Fi.

- If the network “FSC-BW236-AP” is not showing at first time, pls refresh it. If it is still not showing in 2minutes, turn the printer off and restart the process. 

- Please wait for 15seconds after the network “FSC-BW236-AP” show up and then join it. It will be more stable to connect  to Wi-Fi.

Note: You can use any smart device to configure if it can be connect to Wi-Fi network and has a brower. Like your desktop, laptop, iPad, iPhone, Android...Once one of your device was configured to Wi-Fi, your other devices will not need to be configured. But if you use desktop/laptop device, pls remenber to install the wireless driver software after connecting to Wi-Fi. If you do your business on iPad/iPhone/Android, you can do the print directly via "Elabel" App after connecting to Wi-Fi.


Before installing the wireless driver software, pls ensure the printer is on and has been connected to Wi-Fi. Ensure that your device is on the same network with the printer. Otherwise, it will not showing IP address during the installing.


2.Installing REKDOM WU550 on Mac via Wi-Fi/WPS

Answer

Pls check below setup video for a quick start:

For detailed instructions, please refer to the User's Manual.

Useful Reminder:

Pls make sure the labels are properly loaded, with the printing side facing up (towards the ceiling).

- Ensure the printer is ON before connecting to Wi-Fi. We recommend customers use Mehod ONE ( by using the Wi-Fi password) to connect to Wi-Fi.

If the network “FSC-BW236-AP” is not showing at first time, pls refresh it. If it is still not showing in 2minutes, turn the printer off and restart the process. 

- Please wait for 15seconds after the network “FSC-BW236-AP” show up and then join it. It will be more stable to connect  to Wi-Fi.

Note: You can use any smart device to configure if it can be connect to Wi-Fi network and has a brower. Like your desktop, laptop, iPad, iPhone, Android...Once one of your device was configured to Wi-Fi, your other devices will not need to be configured. But if you use desktop/laptop device, pls remenber to install the wireless driver software after connecting to Wi-Fi. If you do your business on iPad/iPhone/Android, you can do the print directly via "Elabel" App after connecting to Wi-Fi.


Before installing the wireless driver software, pls ensure the printer is on and has been connected to Wi-Fi. Ensure that your device is on the same network with the printer. Otherwise, it will not showing IP address during the installing.



3.Installing REKDOM WU550 on Linux via Wi-Fi/WPS

Answer

Pls check below video of how to connect to Wi-Fi:

For detailed instructions, please refer to the User's Manual.

Useful Reminder:

- Pls always download the latest linux software from our website for the best result.

- Pls refer the Linux install guide from our USB disk.

- If our linux drivers not compatible with your system, contact customer support, thanks






4.How to download and run “Elabel” App on your Android, iPhone, iPad?

Answer

Pls check below setup video for a quick start:

For detailed instructions, please refer to the PDF file. 

How to download and run the ELabel App on Android iPhone iPad.pdf


Useful Reminder:

Pls make sure the labels are properly loaded, with the printing side facing up (towards the ceiling).

- Ensure the printer is ON before connecting to Wi-Fi. We recommend customers use Mehod ONE to connect to Wi-Fi.

If the network “FSC-BW236-AP” is not showing at first time, pls refresh it. If it is still not showing in 2minutes, turn the printer off and restart the process. 

- Please wait for 15seconds after the network “FSC-BW236-AP” show up and then join it. It will be more stable to connect  to Wi-Fi.

Note: You can use any smart device to configure if it can be connect to Wi-Fi network and has a brower. Like your desktop, laptop, iPad, iPhone, Android...Once one of your device was configured to Wi-Fi, your other devices will not need to be configured. But if you use desktop/laptop device, pls remenber to install the wireless driver software after connecting to Wi-Fi. If you do your business on iPad/iPhone/Android, you can do the print directly via "Elabel" App after connecting to Wi-Fi.


Ensure that your device is on the same network with the printer.










1.Use Rekdom original power sources only.

Answer

2.We recommend customers to get the latest driver software from our website for the best result.

Answer

1.Having trouble connecting to Wi-Fi?

Answer

Ensure the printer is on before connecting to Wi-Fi.


If you're having trouble connecting WU550 printer to Wi-Fi using Wi-Fi password, here are some things to consider and try:

Pls make sure the feeder button light will flash. If not, pls press and hold the feeder button of the printer again and release the button until you hear four beeps.

• You can use any smart device to configure if it can be connect to Wi-Fi network and has a brower. Like your Desktop, Laptop, iPad, iPhone, Android...Once one of your device was configured to Wi-Fi, your other devices will not need to be configured. But if you use desktop/laptop device, pls remenber to install the wireless driver software after connecting to Wi-Fi. If you do your business on iPad/iPhone/Android, you can do the print directly via "Elabel" App after connecting to Wi-Fi.

 If the network “FSC-BW236-AP” is not showing at first time, pls refresh it. If it is still not showing in 2minutes, turn the printer off and restart the process. 

 Please wait for 15seconds after the network “FSC-BW236-AP” show up and then join it. It will be more stable to connect  to Wi-Fi.

 Did you join the “FSC-BW236-AP” network successfully? Open the URL: 192.168.1.1 under “FSC-BW236-AP” network.

 If you cannot log onto URL: 192.168.1.1, turn the printer off and restart the process or change your device to configure.

If you forget the network name and password, find the label on the bottom or side of your router. The label contains important information about your router, including the original network name (SSID) and password (key/passphrase).

• Ensure you have entered the correct network name(SSID) and password and the capitals are correct.

Did the printer button flashing time out? The printer button light will continue to flash during the connection. If it doesn't connect successfully in that time, turn the printer off and restart the process.


If you're having trouble connecting WU550 printer to Wi-Fi using WPS, here are some things to consider and try:

Is WPS enabled on your router? Verify the router supports the WPS feature: 

1. Look on your router to see if it has a WPS button. 

2. Go to the Network menu of your internet capable device to see if the WPS option is available.

Keep the printer under good signal coverage of the router. It is better to keep in the same room and within 15meters.

Did the WPS process time out? The WPS light will continue to flash and the router will search for printer for up to 2 minutes. 

If it doesn't connect successfully, it will usually reset and you will need to press it again to try a new connection.


If problem is not solved, please contact customer support, thank you.


2.Having trouble for installing wireless driver software ?

Answer

Check the following before installing the wireless driver software. 

We recommend customers to get the latest driver software of the printer from our website for the best result.


1) Ensure the printer is on and has been connected to Wi-Fi.


2) Ensure your device is on the same network with the printer

You can find the printer network infos from [Wi-Fi configure] label.


3) 

For Mac users, remember to double click "Mac WiFi Aid" software after finish the driver installation. 

For Windows users, remenber to choose "Network Install" during the installation.

Please refer to the User's Manual.


3.Run label identification manually when it won't auto-detect the label size.

Answer


Press and hold the top feeder button until you hear one beep and then release. 

The printer will learn the label automatically again.

3.Printer not pop up/under other devices

Answer



Ensure that your printer has connected to WiFi and ensure that you have installed the driver software correctly.

Pls check the setup guide video and user manual for the details.


- Pls close the VPN and firewall software if possible since they may stop the installation. After installation, 

you can start them.




4.Regularly clean print head and rubber roller.

Answer

Print quality may be harmed by dust, foreign objects, sticky materials, or other impurities sticking to the print head or 

printer. When the print head becomes dirty, print quality decreases or detection of paper declines, clean it as directed.

 

Notes:

• Before cleaning, turn off power and wait 2 to 3 minutes to cool down.

To clean the print head, open the top cover and clean the print head with a cleaning pen or a cotton swab with diluted alcohol or isopropyl alcohol. Rub the center and both sides of the print head.

• When cleaning the print head, be careful not to touch the heating part as this may damage or scratch the print head.

To clean the sensor, rubber roller and paper guide, remove the label roll and remove sticky objects or other impurities with a cotton cloth or swab with medicinal alcohol.

After cleaning the parts, do not use the printer right away. Wait until the alcohol has fully evaporated and the printer is completely dry (1-2 minutes).



微信图片_20220725154257.png

4.Nothing happen when I try to print?

Answer

- Ensure you are using Rekdom's power cable/adapter and printer is on.


- Ensure you have installed the wireless driver software successfully as per our steps. Please refer to the Chapter 4. 


- If you have re-installed the driver software, be sure to print to the same active printer name when printing. Like WU550 Printer(copy1), (copy2),...


- If you use multiple routers/networks, ensure your device is on the same network with the printer when you install the wireless driver software and when you printing the labels. Like if you have use network 1 to configure to printer but your device is on network 2, then it is wrong.


- If you did the WPS way to connect to Wi-Fi, since a few WPS routers may encrypt the Wi-Fi password, when you restart the printer, the printer cannot automatically obtain the router password and it will not connect to Wi-Fi. For this reason, use Method ONE to connect to Wi-Fi and install the driver software.


- The printer Wi-Fi configuration will change due to a new network environment. If your network changed, re-connect to the new network and re-install the driver software.


5.If paper is jammed, turn off the printer and allow it to cool down. Open the printer top cover to

Answer

5.Printer printing blank

Answer

-  Make sure that your labels are properly loaded. The label side which will print needs to be facing the ceiling.


-  Ensure your label type is “Direct Thermal” label.


-  Ensure you are using Rekdom's power cable and adapter.


-  Be sure that you have installed the driver software correctly. Please refer to Chapter 3 and 4.


Ensure that your label page size, label paper size and printer settings are the same size. 

  On Windows: 

  Go to the Control Panel > Devices and Printers > Right click on WU550 Printer > Printer Preferences > pls choose 

  paper size. Or go to Start menu > Settings > Devices > Printers and scanners >  WU550 Printer > Manage > 

  Printer Preferences to set up size or other settings.

 

  On Mac:
  Access these settings directly from the print menu and choose paper size.


6.Printer printing side -ways/tiny/cut-off

Answer

Answer


- The most possible reason is that your label page with 8.5x11'', not 4x6''.

If you are printing 4x6" from these platforms like Amazon, eBay, Shopify, Paypal, Poshmark, Pirateship, Shipstation, Shippo... change your label size setting to 4 x 6 before you print. If you cannot figure it out, contact customer support or search the related video from Youtube, thank you.

By default, Some platforms produce labels in an 8.5 x 11 size at present which won't fit 4x6'' correctly.  Like USPS, UPS, Mercari ...  

If you print a few per day, we recommend our customers crop the label.

Like a USPS label from USPS website, choose PDF instead of Print Label > open with Adobe Reader > Choose Edit > Take a Snapshot > Select/Highlight the label's area > Right click in the highlighted area and select Print (choose 4x6'' as paper size), then it will be printed perfectly.

If you are printing many per day, we recommend our customers use shipping platforms like Shippo, Pirateship...you can print 4x6'' label directly and get discounted shipping cost.
















Make sure that loaded label, label page and printer settings are all the same size. Like if your shipping label page with 8.5x11'' and you use 4x6'' label for printing, it will print incorrectly. 

On Windows: 
Go to the Control Panel > Devices and Printers > Right click on WU550 Printer > Printer Preferences > pls choose 

paper size or go to Start menu > Settings > Devices > Printers and scanners >  WU550 Printer > Manage >

Printer Preferences to set up size or other settings.

 On Mac:
Access these settings directly from the print menu and choose paper size.


Make sure the paper guides are flush against the label with no gap.


Learn about the label when it won't auto detect the label size: Press and hold the top paper feeder button until you hear one beep and then release.







6.You can print with usb wired connection in case your Wi-Fi fails.

Answer


You can use the USB cable that is included in the box and you need to install the driver software.

Pls see the USB install guides: www.rekdomprinter.com  ->SUPPORT -> Setup guide -> USB install guide. 

It will take you 2minutes.


You can also contact Rekdom customer support by phone or email to refund the difference, thank you.


7.Label is getting stuck/ making loud noise

Answer

- Open printer cover to check if anything is stuck on. Remove it and clean.


- Set your print speed to "5" and density to "4" and try your print again.


- Pls help do the Restore factory setting and Lack paper learn setting via TOOL software. You can find the detailed instructions from our website.



7.For Windows users, Rekdom supply free Labeldesigner software for creating customized labels.

Answer

Pls check below video for a quick start:

For Labeldesigner software, please always download the latest version from our website.

It is a label edit software, not a shipping platform. It can meet a variety of printing needs, whether for 

household or commercial usage.


Not for Mac users and Linux users.




8.My labels are not sharp

Answer

- WU550 printer with direct thermal technology and its printing quality not as good as laser/inkjet printer. All thermal label printers with 203DPI resolution are the same.


- Printing quality of the label depends on the label manufacturer. Avoid poor quality labels as they can have bad printing performance.


- Ensure your label page content takes up the whole label. If there are extra borders, your design may be "shrunk" printed in a smaller size resulting in bad content.


- Open your printer to check if anything is stuck on. Remove it and clean. Regularly clean print head/rubber roller.


- For Windows users, please open the label with Adobe Reader and pls select " print as image" under "advanced" option. The printing effect will be better.


- Pls always download the latest driver software of the printer from our website for the best result.



9.Beeping

Answer

Ensure the printer cover was closed correctly.       


Open printer cover to check if anything is stuck on. Remove it and clean.       

                   

The printer will beep when the printer is on but without labels. You can disable the beeping via TOOL software. You can find the detailed instructions from our website.


- Pls help do the Lack Paper Learn setting via TOOL software, you can find the detailed instructions from our website.



10.How to use Rekdom TOOL software to setup Wi-Fi?

Answer

1) Pls download the tool software first.  www.rekdomprinter.com -> PRODUCTS -> Thermal Label Printer->

WU550 Wireless Label Printer -> DOWNLOADS-> Tool Software->

2) 

Pls ensure the power off. Plug the power cord into the power adapter. 

Plug the power adapter into the power interface on the back of the printer. Plug the other end of the power cord into a power outlet. 

Connect the USB cable to your printer and plug the other end into your computer's USB port.

Then load the label in printer and turn the power on.


3) Pls check below steps:

Step1: Open tool software file ->Double click below tool column:

图片1.png

Pls click “WU550 Printer”and click "Connection Test", and it will showed “Connection Successful”. Then click " Set Printer".

If it prompts "Connection Failed", try repeatedly to click "Connection Test" until successful, if it keeps failing, restart the printer and repeat this step.


微信图片编辑_20220725163010.jpg

Step2: 

Select "wifi ", fill in the network name in "SSID". If the network has a password, choose "WPA-PSK/WPA2-PSK", then fill in the password in "PSK key", and then click "Set"

微信图片编辑_20220725180021.jpg


Step3:

After setting the wifi information, select "Ethernet"

(1). If it is to set a fixed IP, please fill in the ip address, mask, gateway information, click "Set". After setting, wait for the printer to beep twice to indicates that the printer was connected to the network.

微信图片编辑_20220725180052.jpg

(2). If you want to enable dhcp automatic allocation, select "DHCP",  select "Enable", and then click "Set". If configuration is successful, it will print a [WiFi configure] label usually within 2 minutes.

微信图片编辑_20220725180118.jpg


































































11.How to use Rekdom TOOL software for troubleshootings?

Answer

You can use Rekdom TOOL software to print Self Test label, Disable the beeping, Restore factory setting, Lack Paper Learn and more. Pls see the detailed instructions below:

1) Pls download the tool software first.  www.rekdomprinter.com -> PRODUCTS -> Thermal Label Printer->

WU550 Wireless Label Printer -> DOWNLOADS-> Tool Software->

2) 

Pls ensure the power off. Plug the power cord into the power adapter. 

Plug the power adapter into the power interface on the back of the printer. Plug the other end of the power cord into a power outlet. 

Connect the USB cable to your printer and plug the other end into your computer's USB port.

Then load the label in printer and turn the power on.


3) Pls check below steps:

Open tool software file ->Double click below tool column:

图片1.png 

Pls click “WU550 Printer” and click "Connection Test", and it will show “Connection Successful”. Then click" Set Printer". 微信图片编辑_20220725163010.jpg

How to Print a Self Test: Once the printer is connected, press "Set Printer", pls Test -> click “ Self Test”

微信图片编辑_20220725163100.jpg 

How to Disable the beeping: Once the printer is connected, press "Set Printer", pls User Default -> Beep: Disable -> click “ Set”

How to Restore factory settings:  Once the printer is connected, press "Set Printer", pls User Default -> click “ Restore factory settings”

Note: After you done the Restore factory settings, it is equivalent to getting a new machine, you need to reset it again ( connect to WiFi again and install the wireless driver software again).

微信图片编辑_20220725163205.jpg 

 

How to do Lack Paper Learn setting:  Once the printer is connected, press "Set Printer", then Location ->Lack Paper Learn -> click “ Learn”.

Note: pls remember to remove your label paper from printer when you do this setting and turn the power on, i know the printer will beeping without labels, just keep it.

微信图片编辑_20220725163241.jpg

How to Update the firmware: Once the printer is connected, pls click “ Download” ->” Select Firmware” . We will supply firmware to our customers for update if need.

微信图片编辑_20220725163415.jpg




8.How to run a Self Test label?

Answer


Ensure the power is off. Press and hold the paper feeder button and turn the power 

on, release the button after the printer startup.



9.How to print Test Page label?

Answer

On Windows:

Go to “WU550 printer" ->Manage ->Printer Properties ->click “Print Test Page”. If you can print it, it means the driver software was installed correctly. You can also print a 4x6” sample label from our USB disk to verify.


On Mac:

Enter 127.0.0.1:631 on your browser->click “Printers” ->click "WU550 Printer"  from Queue Name, Select “Print Test Page” from Maintenance. If you can print it, it means the driver software was installed correctly. You can also print a 4x6” sample label from our USB disk to verify.


10.How to print amazon FNSKU label in 2.25x1.25'' or 2''x1'' label?

Answer

There are some ways to printing amazon FNSKU labels.

Method 1 :

In Step 1 of your Send to Amazon workflow, click on Print all SKU labels

图片1.png 

Step 2: Pls choose Thermal printing and if you use 2.25x1.25’’ label paper , pls enter 57mm as width and 31mm as height, then click print.

图片2.png 

 

Pls download label instead of printing directly.

图片3.png 

Then pls open label by Adobe reader and click printing.

Pls cloose WU550 Printer and pls choose 2.25x1.25’’ as paper size, then it will printing in perfectly!


Method 2:

In your Amazon Seller Central account, please click on Inventory > Manage FBA Shipments

图片4.png 

 

 

Pls click Scan&Label

图片5.png 

Pls click Printer Settings and enter the label size. like if you use 2.25x1.25’’ label paper, pls enter 57mm as width and 31mm as height, click Save.

图片6.png 

 

图片7.png 

Pls enter your product SKU and enter it,it will show like below:

图片8.png 

 

Pls choose Download label. ( If print label directly, it will printing not correctly)

Pls open the label by Adobe reader and click printing.

Pls cloose WU550 Printer and pls choose 2.25x1.25’’ as paper size, then it will printing in perfectly!

 

Method 3:

In your Amazon Seller Central account, please click on Inventory > Manage FBA Inventory

Pls choose your product and click Edit and choose Print item labels.

图片9.png 

 

图片10.png 

 

Pls choose Print Item Labels and it will keep as PDF file .

Pls open the label by Adobe - Choose Edit -> Take a Snapshot - Select/Highlight the label's  area ->  Right click in the highlighted area and select Print (pls choose 2.25x1.25’’ as paper size) and pls use 2.25x1.25’’label paper, then it will be printing perfectly. 

 

图片11.png




11.How to crop 8.5x11'' label (by default, some platforms produce labels in an 8.5x11'' size) to 4x6

Answer

Pls check below video for a quick start:

By default, Some platforms produce labels in an 8.5 x 11 size at present which won't fit 4x6'' correctly.  Like USPS, UPS, Mercari ...  

If you print a few per day, we recommend our customers crop the label.

Like a USPS label from USPS website, choose PDF instead of Print Label > open with Adobe Reader > Choose Edit > Take a Snapshot > Select/Highlight the label's area > Right click in the highlighted area and select Print (choose 4x6'' as paper size), then it will be printed perfectly.

 

If you are printing many per day, we recommend our customers use shipping platforms like Shipstation or Shippo ...you can print 4x6'' label directly and get discounted shipping costs.




1.How to print 4x6'' label from eBay?

Answer

On the new eBay Interface, please choose 4" x 6" PDF as your label format.

图片12.png

Note: After you change your label size to 4x6'',only new labels will be created 
in 4x6'' size. The previously label will still remain in the old size 8.5x11''. For the old 
size 8.5x11'' label, pls open it with Adobe Reader - Choose Edit --> Take a 
Snapshot - Select/Highlight the label's  area -  Right click in the highlighted 
area and select Print (pls choose 4x6'' as paper size) and pls use

4x6" label paper,then it will be printing perfectly.

And when you get a new order and create the label to 4x6,it will be printing in 4x6".


2.How to print 4x6" label from Paypal?

Answer

If you use business Paypal account ,pls Login to PayPal and click the Gear 

Icon  - Select Account Settings - On the left hand side, please choose 

Shipping - Under Shipping Preferences, click Update - -Under "U.S.PS ,"  

click Edit printer settings  -  Pick Label Printer to one of the 4 x 6'' printers, 

such as the "Zebra LP 2844-Z 4.0 x 6.0"

If you use personal paypal account ,  pls login to Paypal -> pls click on Shipping 

Preference -> Pls select Label Printer to one of the 4x6'' label printer like Zebra 

LP2844 -Z-4X6'' , then you can printing the label in 4x6'' .

Note: After you change your label size to 4x6'',only new labels will be created 

in 4x6'' size. The previously label will still remain in the old size 8.5x11''. 

For the old size 8.5x11'' label, pls open it with Adobe Reader - Choose Edit --> Take a 
Snapshot - Select/Highlight the label's  area -  Right click in the highlighted 
area and select Print (pls choose 4x6'' as paper size) and pls use

4x6" label paper,then it will be printing perfectly.

And when you get a new order and create the label to 4x6,it will be printing in 4x6''.


3.How to print 4x6'' label from Etsy?

Answer

Pls Sign into Etsy.com -> Click Shop Manager -> Settings -> Shipping settings -> Shipping Label Options -> Select Format my labels for 4x6 Label printers.


4.How to print 4x6" label from Shopify?

Answer

Pls click on”Change format” and choose 4x6 instead of 8.5x11 Inch paper after you purchase a label on Shopify.

5.How to print 4x6'' label from Pirateship ?

Answer



Click the "Print Label" button -> At the top of the popup, select the 4x6'' label format.

Pls check the links for the details: 


https://support.pirateship.com/en/articles/2607130-mac-how-to-print-with-a-4x6-label-printer

https://support.pirateship.com/en/articles/2610080-windows-how-to-print-with-a-4x6-label-printer





  



6.How to print 4x6'' label from Shipstation?

Answer

Pls check the link for the details: https://www.youtube.com/watch?v=5mZ8LbXiamY



7.How to pirnt 4x6'' label from Facebook Marketplace ?

Answer

Pls check the link for the details: https://www.youtube.com/watch?v=BKIrzCyanm0

8.How to print 4x6" label from Poshmark?

Answer

To select your shipping label size, go to: Account Tab > My Seller tools > Shipping Label Settings > Please choose 4x6''. https://support.poshmark.com/s/article/945594407?language=en_US


Note: After you change your label size to 4x6'', only new labels will be created 
in 4x6'' size. The previously label will still remain in the old size 8.5x11''. For the old 
size label, pls open it with Adobe Reader -> Choose Edit -> Take a 
Snapshot - Select/Highlight the label's  area -  Right click in the highlighted 
area and select Print (pls choose 4x6'' as paper size)
, then it will be printing perfectly.

And when you get a new order and create the label to 4x6, it will be printing in 4x6".





9.How to print 4x6'' label from Shippo?

Answer


To print your label from Shippo in a 4x6 size, clicking "Settings" -> "Labels" -> find the "Default label format" drop-down menu and choose "4x6 in PDF" -> then save your changes at the bottom of the page.


Note: After you change your label size to 4x6'', only new labels will be created 

in 4x6'' size. The previously label will still remain in the standard size 8.5x11''. 

For the standard size label, pls open it with Adobe Reader -> Choose Edit -> Take a Snapshot 

-> Select/Highlight the label's  area -  Right click in the highlighted area and 

select Print (pls choose 4x6'' as paper size), then it will be printing perfectly.

And when you get a new order and create the label to 4x6, it will be printing in 4x6".





10.How to print 4x6'' label from Shipworks?

11.How to print 4x6" label from UPS.COM or UPS Worldship?

Answer


We have three ways to print UPS labels:


1.UPS provides free software called WorldShip. Please setup it for Labelrange.

After you installed LabelRange, please open UPS WorldShip and follow the steps below:

https://www.ups.com/assets/resources/webcontent/en_US/ThermalLabelInstall.pdf


2.  We recommend customers to use shipping platforms like shippo, shipstation ...  They connect to UPS.com and print 

your label in a  4x6'' size directly and get the discounted cost.


3. If you definitely want to ship directly from UPS.com, You may leave the settings as default on UPS.com and download the label as PDF and then crop the label. To install the LabelRange as a UPS Thermal Printer has more limitations. It is 

the UPS.com setting point, not the printer itself,  other thermal printers has the same state, please kindly understand.